Smart Upgrade - SURunas.exe - Error 1327. Invalid Drive

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: Smart Upgrade - SURunas.exe - Error 1327. Invalid Drive

Feedback Type: Problem

Product Area: Notes Client

Technical Area: Install

Platform: Windows XP client

Release: 8.5.1

Reproducible: Always

I am attempting to upgrade from Lotus Notes 6.5.4 to 8.5.1 via the smart upgrade wizard.

Unfortunately, the current notes client is not set up like a typical client. The data directory resides in a network directory labeled, X:\Lotus\Notes\Data. Every employee has their own X: drive. It is not an option to change the data directory to the local C: drive.

The smart upgrade kit that I made works perfect for users that have administrative access to their local machines. Below is a screenshot of the kit that I made. I added some custom templates to the installation, so that is why you see the transform file.

To account for the users that do not have administrative access, I made a SURunas.exe file. Below are the settings that I chose.

Screen 1 - The credentials below are correct. This administrator account has access to all network shares including the users' X: drives.

Screen 2

Screen 3 - I verified the UNC path to ensure that it is correct.

Screen 4 - I experimented with a number of different command line options. Below is just a shot of my current settings.

Screen 5

Here is the smart upgrade doc that accompanies this setup.

Here is the error that appears during the smart upgrade.

It appears to me that SURunas.exe is not allowing the administrator account specified to access the user's X: drive. I tried using a number of different admin accounts with the same results. Again, installing to the X: drive works fine when I don't have to use SURunas.exe.

Does anyone have any experience with this type of setup or any ideas on how I can resolve this issue?

Feedback number JCOR7X9PJY created by ~Juan Desfreeverakol on 10/28/2009

Status: Open
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